Privacy Policy

Effective Date: April 14, 2026

Upstate Lint Pros ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. What Information We Collect

When you request a dryer vent cleaning service through our website, we collect:

• First name and last name
• Phone number
• Email address
• Service address
• Optional description of dryer issues

We only collect information that is necessary to schedule and provide our services.

2. How We Use Your Information

We use the information you provide to:

• Schedule and confirm your service appointment
• Communicate with you about your service (confirmations, reminders, updates)
• Respond to your questions

We do not use your information for any other purpose without your consent.

3. Third Parties We Work With

Your form submission is processed through Formspree, a third-party service that delivers your information to our business email. Your email communications are handled through Google Workspace. These services have their own privacy practices. We recommend reviewing their privacy policies.

4. We Do Not Sell Your Data

We never sell, trade, or share your personal information with third parties for marketing purposes. Your information is only shared with the service providers listed above to fulfill your booking request.

5. Cookies

Our website uses Google Fonts, which may place minimal tracking cookies on your device for font loading. We do not use additional cookies or tracking technologies. You can disable cookies in your browser settings if you prefer.

6. Data Security

We take reasonable steps to protect your information from unauthorized access. All data transmitted through our website is encrypted via HTTPS. However, no online transmission is completely secure.

7. How Long We Keep Your Data

We retain your booking information for as long as necessary to provide service and follow up with you. After service is complete, we typically retain your information for up to 2 years for record-keeping and customer service purposes, then securely delete it.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If we become aware a child has provided information, we will delete it promptly.

9. Your Rights

You have the right to:

• Request access to the information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information
• Opt out of future communications

To exercise any of these rights, contact us at the email below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website with a new effective date. Your continued use of our website indicates your acceptance of any changes.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Upstate Lint Pros
info@upstatelintpros.com
Serving Greenville, Spartanburg, Anderson & the Upstate SC area